UX - User Experience Researcher

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Población:
Madrid (España)
Compañía:
Full On-Net
Recibido:
(a través de InfoJobs)

Description

  • Plan and conduct research studies applying a wide range of user research techniques: focus groups, ethnographic interviews, diaries, usability tests, etc.
  • Understand the Pay TV space, models and needs that the users have to build solid mental models and identify opportunities
  • Write research findings reports that clearly elaborate the customer opportunity, the business opportunity and the innovation opportunity. Create models of the findings that are actionable for teams.
  • Co-facilitate brainstorms and work sessions using a range of innovation techniques and methods
  • Stay connected to social theories and evolving insights research practices; bring new practices to the team and to projects
  • Ensure integrity of research insights are maintained through iterative concept and product development cycles. Working with designers and product to transform insights into actionables that must be reflected into the final designs
  • Collaborate to have a solid insight set of the Video Ecosystem
  • Sharing and presenting UX research to other stakeholders: designers, developers, product, OB's

Requirements

  • MA/MS in Psychology, Sociology, Linguistics or related study
  • 3+ years as researcher, working in interdisciplinary environment and on a wide range of products and interfaces
  • Proven record for creating valuable customer insights that have led to valuable and innovative product ideas and concept
  • Usability testing: planning, preparing, conducting user interviews, analysis and synthesis, reporting
  • Ethnographic / contextual research
  • Passion for understanding customers and their needs; and skill in engaging with them
  • Knowledge of social trends and theories
  • Experience supporting product development teams with customer engagement through product or service launch

Additional skills

  • Research studies scripts and preparation materials
  • Quantitative research: creation and analysis of questionnaires, setup and execution of quantitative usability testing
  • Research Findings Reports as User Tests Reports, Beta Trials Reports, Insights Reports
  • Support to: Interaction Design Framework
  • Support to: Concept Documents, Solution Blueprints
  • Support to: Product Roadmap Presentations

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