Customer Experience & Innovation

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Población:
Madrid (España)
Compañía:
Grupo Cortefiel
Recibido:
(a través de InfoJobs)

Grupo Cortefiel is one of Europe's leading fashion retailers operating in the specialised chain segment. It is made up of four own brands: Cortefiel, Springfield, women'secret, and Pedro del Hierro and an outlet chain: Fifty Factory. The Group is present in 70 countries with 1,963 points of sale; 1400 direct operade stores and 509 franchises.

Grupo Cortefiel would like to hire a Customer Experience & Innovation Technician for its Ecommerce Department to work for Grupo Cortefiel's portfolio of brands including: Cortefiel, Pedro del Hierro, Springfield, women'secret and Fifty Factory.

As a Customer Experience & Innovation Technician you will be responsible of the following duties:

  • E-Commerce improvements (usability and innovation) for the 5 brands of the group: Cortefiel, Springfield, Pedro del hierro, Women Secret and Fifty Factory.
  • Management of customer needs and experience; understanding customer touchpoints.
  • Coordination with external suppliers for websites platform developments (IBM, Demandware,TheCocktail, Adyen...).

Requisitos mínimos:

  • Education especialized in Digital Marketing.
  • Minimum 3-5 years of professional experience working as Customer Experience and Innovation.
  • Advanced level of English.

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