UX Designer Specialist

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Población:
Madrid (España)
Compañía:
Telefonica Innovation
Recibido:
(a través de LinkedIn)

Telefónica I+D is deepening its investment in developing early-stage, innovative and customer-centric solutions across a broad range of B2B and B2C areas, channels and customer touch points. To champion this effort, we are looking for an experienced User Experience Designercombining both Interaction and Visual Design skills to join the UX Innovation team. The researcher will be part of a UX team that collaborates with a multi-disciplinary team of product managers, engineers and others.

We're searching for someone who lives for innovation and working with emerging technologies and undefined markets and customers. As this role is focused on early-stage investment, the ideal candidate will demonstrate an intense curiosity and passion for identifying emerging and often unarticulated customer and market needs as well as an ability to think holistically about the solutions implied by those needs. Additionally, an ideal candidate should be willing to periodically change the focus of his/her work by leaving behind “graduating” innovations and take on new, often dramatically different, innovation challenges. This role requires a start-up mentality.

Note that while Spanish is often the working languages, a good level of spoken and written English is a must.

Responsibilities:

User Experience designers are responsible for the successful delivery of the UX projects through collaboration with team members, leading problem-solving efforts within multi-disciplinary teams, keeping project stakeholders and team members informed, and ensuring consistently high quality outcomes on schedule.

  • Crafts mock-ups and designs that support customer research and exploration of the innovation’s value and market opportunities. Quick iterations are key.
  • Diagnoses and prioritizes to solve problems in a fast-paced environment
  • Defines interaction and visual design concepts and rationale by applying design principles, incorporating research findings, analytics and business goals to UX work
  • Produces artefacts to illustrate Interaction Design, both static (flows, wireframes, architecture, user profiles…) or dynamic (prototypes).
  • Collaborates with service designers in the development of service concepts, customer journeys and ecosystem mapping
  • Understands, implements, and promotes UX guidelines, customer-driven innovation, and design industry best practices
  • According to experience, mentors and assists Designers and Design Associates as needed

We're searching for someone who lives for innovation and working with emerging technologies and undefined markets and customers. As this role is focused on early-stage investment, the ideal candidate will demonstrate an intense curiosity and passion for identifying emerging and often unarticulated customer and market needs as well as an ability to think holistically about the solutions implied by those needs. Additionally, an ideal candidate should be willing to periodically change the focus of his/her work by leaving behind “graduating” innovations and take on new, often dramatically different, innovation challenges. This role requires a start-up mentality.

Note that while Spanish is often the working languages, a good level of spoken and written English is a must

Capabilities:

  • Team contributor, organized and an excellent communicator.
  • Passion for understanding customers and their needs.
  • Can manage multiple projects simultaneously
  • Excellent typographic skills and an eye on feasible production.
  • Excellent problem solving skills, thinking beyond the familiar, and comfortable with ambiguity.
  • Knowledge of frameworks and techniques to improve design cross platform.
  • Great synthesis capacity
  • Good written and presentation skills
  • High level of English and Spanish speaking and writing
  • Fluency in Brazilian Portuguese will be valued

Experience:

  • 5+ years as designer, working in multi-disciplinary environment and on a wide range of products and interfaces
  • Designing for early-stage innovation projects and/or inside start-up environments
  • Designing for the web (desktop and responsive) and native apps (iOS and Android, Windows is a plus) both following native OS patterns as well as a custom approach
  • Portfolio of work that demonstrates examples of innovative product ideas and UX concepts
  • Working in a rapid application development environment using appropriate tools and techniques
  • Able to demonstrate close collaboration with engineers and Agile development environments
  • Designing for the web (desktop and responsive) and native apps (iOS and Android, Windows is a plus) both following native OS patterns as well as a custom approach
  • Providing content to feed user testing and customer research activities, active participation in customer research
  • Understands business metrics and their corresponding UX metrics

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