Interaction Designer

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Madrid (España)
(a través de Fjord)


The Interaction Designer possesses a good understanding of product and service design. Our highly strategic projects require an understanding of complex service ecosystems. Knowledge of delivery platforms, cutting edge technology developments and the marketplace are essential for great service design. The Interaction Designer has an awareness and enthusiasm for this holistic approach to design.

The Interaction Designer reports to the Interaction Design Lead.

Design facing:

  • Participate in brainstorms or user-focused offerings.
  • Work within and help develop existing Fjord methodologies and processes.
  • Provide interaction solutions and prototypes focusing on design and concepting across channels such as mobile, web, PC applications and interactive TV.
  • Be involved in the preparation and crafting of presentations for conferences, events and workshops.
  • Actively seek and receive ‘critical’ feedback (critique), and participate in feedback conversations.
  • Work on projects from concept and sketching to final design and asset creation.
  • Work with high profile clients and brands within brand guidelines, platforms and timescales.
  • Create specifications within existing brand guidelines and paradigms.
  • Contribute to the Interaction Design knowledge base.
  • Perform research and provide critical analysis on relevant topics.
  • Ensure continued professional development in personal area of specialism.
  • Gain, develop and maintain a high-level knowledge of all the capabilities and skill sets within Fjord.

Client & Project facing:

  • Participate in and contribute to Post Project Reviews.
  • Work with 3rd party developers and external research/testing facilities.
  • Willing to be flexible and open to trying new and innovative approaches and solutions.
  • Play an active role in client meetings.

Team facing:

  • Effectively build and maintain relationships across disciplines.
  • Actively share knowledge and experience.
  • Offer project support and assistance to Senior Designers.

Knowledge, experience and technical skills:

  • Have an opinion of and be up to date with technological advances.
  • The ability to articulate the story to clients.
  • Demonstrate an understanding of device/ecosystem platforms.
  • Experience designing for mobile devices is advantageous.
  • Proficient in sketching and relevant software packages including Omnigraffle and Axure.
  • Demonstrable skills in Information Architecture, Visual Communication, Photoshop, Illustrator and/or InDesign are an advantage.
  • Ability to work independently and identify and solve problems effectively and efficiently.
  • Able to demonstrate good written and verbal English skills.
  • Willingness to perform other related duties as and when required.
  • Personal skills and attributes
  • Keen to learn, with a willingness to broaden skill set across all Design competencies.
  • Able to multi-task, prioritise and perform well under pressure.
  • Proactive, self-sufficient and professional, with strong organizational, time management and communication skills.
  • Engage with and work within changing multi-disciplinary teams.
  • Ability to develop and maintain open, honest and trusting relationships.
  • Excellent attention to detail.
  • Able to function, adapt and succeed in a constantly changing environment.
  • Able to demonstrate initiative.
  • Passionate and enthusiastic about excellence.

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