User Experience Professional

Esta oferta de empleo lleva 9 meses publicada.

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Tres Cantos, Madrid (España)
(a través de Siemens)

What would be my responsibilities?

This temporary role is placed in Siemens GS IT division in Spain and reports to the User Engagement department. We need to develop a new SAP training and support concept for end users, improving the current existing one, and reusing proved best practices and experiences across our countries. We also need to make sure that our users are properly trained and aware of all changes coming along with the migration of our current SharePoint 2007 platforms to SharePoint 2013

Expected deliverables during the job

  • Schedule and coordinate trainings and ensure that they are delivered as planned
  • Make sure all trainings are advertised, published and available in the booking tool for the users
  • Send surveys after the sessions, ensuring their quality and availability and make sure that the results are used to improve the complete training lifecycle
  • Responsibility for making all training material standardized and available
  • Support in all necessary activities coming along with the SharePoint migration project
  • Make sure the necessary platforms are up to date with the right, end user oriented information

What do I need to qualify for this job?

Successful candidates will have a demonstrable track record of being proactive and achieving their goals with self-sufficiency in the face of challenges, with the ability to deliver multiple tasks in tight and changing deadlines

Experience in the following areas is required:

  • Exceptional communication and collaboration skills to work with others efficiently in international and multicultural environments
  • Excellent capacity to coordinate activities to be implemented across different countries, ensure task execution and proper follow-up of them
  • Strong end user orientation with ability to summarize and explain topics in the easiest way possible
  • Inspiration and creativity to come up with simple and new ideas to overcome complex coordination issues
  • Experience and knowledge of change management principles, methodologies and tools
  • Familiarity with project management approaches, tools and phases of the project lifecycle
  • Notions of SharePoint 2013

What else do I need to know?

Although based in Tres Cantos you might be required to travel and must be willing and flexible to travel for short periods of time. You must be comfortable with the concept of working in English and with different cultures.

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