User Experience Architect

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Madrid (España)
(a través de Microsoft)

Microsoft Services is looking for a User Experience Architect who possesses both the broad and deep knowledge of user-centered design with the proven ability to conceive and articulate a front-end design solution by mapping a customer’s business problem to an extensible and usable information architecture.

The UX Architect helps customer account teams identify, pursue and close strategic business development opportunities while continually driving add-on business within existing projects. This position involves a strong focus on pre-sales activities as well as project-level UX design oversight. This role requires the ability to engage in effective dialog with senior-level business and technology decision makers, a focus on the development of customer business agility and business value, and deep experience with User Experience design.  UX Architects are key enablers for other consultants and partner staff. They have a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.

The ideal candidate will have proven experience selling UX engagements which includes estimating, scoping, and writing effective statements of work that clearly set expectations. They should be able to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on various Microsoft technologies including a working knowledge of different architectural frameworks that may be used by our customers. To be successful, he or she must have proven experience managing UX design projects through the entire project lifecycle.  This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. 

The UX Architect must have extremely strong analytical, organizational, communication and design skills. They should be able to communicate complex processes clearly and have a solid understanding of the principles of interaction design and usability. They must understand the relationship between content, technology and design, and have a pragmatic outlook in balancing technical constraints with the product’s purpose and the expectations of its intended users. Since this is a client-facing role, strong presentation and communication skills are required. They will have oversight responsibilities within a team of User Experience consultants of varying levels of experience, visual designers, front end developers and various UX vendor relationships.

Key Skills include:

  • Expert in user-centered design process
  • Experienced in user research techniques
  • Ability to create conceptual and detailed diagrams
  • Ability to lead customer workshops to gather requirements and feedback on deliverables
  • Ability to design user interfaces within technical constraints, while leveraging and maximizing the technical features
  • Excellent verbal, written and interpersonal communication skills
  • Excellent problem solving skills
  • Strong presentation skills
  • Attention to detail
  • Ability to manage time, prioritize tasks and work under pressure
  • Fluent Business French and Business English

The successful candidate will have a BS/BA degree and 10 years of relevant work experience.  Advanced technical selling and customer management skills are a requirement. Travel can be as high as 80% as is demanded by the needs of our customers and our business. This position location is flexible but must be within the geographical region of Western Europe with fair proximity to an airport and a Microsoft office location.

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