User Experience Designer & Researcher

Esta oferta de empleo lleva 4 meses publicada.

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Población:
Sant Cugat del Vallès, Barcelona (España)
Compañía:
HP
Recibido:
(a través de HP)

You will be designing digital experiences that help our direct customers get informed about our vast product portfolio.

Our work as User Experience designers goes omni-channel. We don’t just design discreet product catalogues and informational pages. We design integrated, complex systems which serves our direct customers as well as our vast array of Retail & Distribution partners.

As a Senior UX Designer & Researcher you will help to deliver these experiences. You will work with visual designers, copywriters, experience researchers, product owners and developers to craft the shape of the experience. You will also work with proposition managers, customer experience managers, lawyers, risk and compliance folk to ensure the products meet the needs of the business.

Responsibilities

  • Customer Journey Mapping
  • Significant experience representing the VOC (voice of the customer), creating the Epics, storyboards and user stories
  • Measuring & analyzing the current experiences
  • Proposing, design & aid the build of optimised experiences that match key Metrics
  • Documenting all experiences
  • Producing User journey and process flow maps, wireframes, and potentially even final designs with industry leading tools
  • Be a senior member of the team and evangelize the importance of Digital thinking across all internal Business Units and Retailer partners.

Skills

  • You will have worked in eCommerce sector with FMCG experience
  • Understands Content, Data & Feed Structures
  • Experience in relying on analytics and data to shape product decisions and empower tracking the effectiveness of change
  • Ability to work in a fast-paced environment where continuous innovation is desired
  • Is able to dive deep and is never out of touch with details of the business
  • You should have excellent business and communication skills and be able to work with business owners to develop and define key business questions
  • Ability to communicate effectively with both technical and non-technical individuals
  • Ability to think strategically and execute methodically
  • Willingness to roll up your sleeves and do whatever is necessary; general manager/ owner mentality
  • Had understanding of the Development Lifecycle, Database connectivity, HTML, CSS & JQeury
  • Track record for being detail-orientated with a demonstrated ability to self-motivate and follow-through on projects
  • Proven ability to manage multiple, competing priorities simultaneously
  • Initiative, having the confidence to make decisions and act on them.

Experience & Qualifications

  • Must have more than five years’ experience in a similar role
  • Bachelor’s Degree in HCI, Cognitive Science, User Centered Design, Fine Arts or another related field, or equivalent experience
  • A portfolio that demonstrates your process and showcases the work you’ve done.
  • Also be able to quantify in numbers improvements, uplifts & objectives achieved
  • Deep expertise in Axure or equivalent, including prototype design and component library creation
  • Comprehensive understanding of UX Design principles
  • Experience using Online Testing & Analytics tools
  • Brand or Retailer Experience.

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