UX Senior Specialist / Head of UX

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Barcelona (España)
(a través de LinkedIn)

Coverfy is a disruptive insurtech startup based in Barcelona. Founded in 2016, we have raised more than 4M€ from leading funds like K Fund, Seaya Ventures and Sabadell VC. We are a team of 40 passionate people and our app has been already downloaded by +100k users, helping them to easily manage and optimise all their insurances on the go.

We are looking for a passionate UX Senior specialist to join our Product / Marketing team as Head of UX. This position will focus on improving the overall experience through our product (iOS / Android apps and Web app), define new product flows and functionalities and analyse the product usage in order to improve our main KPIs.

You will be responsible for:

  • Represent the VOC (Voice of the customer), defining the user needs and goals.
  • Measure and analyse qualitative and quantitative user data gathered from different sources (user testing, analytics tools, client's feedback...) to provide recommendations, improve current functionalities and shape the best solution for every requirement.
  • Conduct benchmark analysis.
  • Define user stories, user journey and process flowcharts to produce wireframes with detailed functional information, always trying to match both customer needs and business KPIs.
  • Discuss projects with the Product Manager, UI designers and the development team.
  • Follow up of projects after release, measuring and conducting experiments to maximise conversion rates.
  • Document all useful learnings and results.

Required skills:

  • Must have 3+ years of experience in a similar role and at least one year in a mobile app based project.
  • Passion for user-centric design that meets both user and business objectives.
  • Experience in all UX phases (research, understanding, definition, design, iteration, testing, implementation).
  • Wide experience working with wireframing tools (like Balsamic, Axure, Sketch...) and UX research tools (like Hotjar, Crazy Egg, Usability Hub, User Zoom…).
  • Strong Spanish skills (verbal and written). While advanced English is not a must, it will be considered as a plus.
  • Ability to think strategically and execute methodically.
  • Excellent organizational and analytical skills. Proven ability to manage multiple, competing priorities simultaneously.

What we offer:

  • The opportunity to take part during an early stage of one of the most promising startups in the insurtech world.
  • A real impact on the goals of the company and the product definition.
  • Young and dynamic work environment, where a good and fun atmosphere is guaranteed.
  • Growth opportunities and a salary according your experience and skills.
  • Permanent full-time contract.

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Más información en LinkedIn