Service Design/UX Research Project Manager

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Madrid (España)
IC Creative
(a través de Totaljobs)

This is a fantastic opportunity for a Senior or Lead level UX/ Service Design Researcher to spend a year in the Spanish capital of Madrid.

You will be confident in your project management skills, and capable of managing and leading efforts on new Research projects for this firms' IT division.

Coming from a strong User Experience or Service Design Research background, you will have 4+ years hands-on experience and have had experience managing projects.

You will be fluent in English and it would be desirable for you to know Spanish.

Working in this role will mean you will

  • Understand user, customer and business requirements and build research projects around these, taking into account user journeys and objectives for various digital touchpoints.
  • Manage and carry out research projects based on existing designs.
  • Directly work with users, conducting interviews, focus groups, ethnographic observation and testing.
  • Analyse qualitative and quantitave data.

If you'd like to be considered for this role, which ideally kicks off in late August/ early September - please get in touch.

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