Customer Experience Designer

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Barcelona (España)
Gameloft Ibérica
(a través de Infojojobs)

Interested in working for an exciting company that is redefining the way people play video games? Interested in working for a world class company in a fun, and rewarding environment in Barcelona? Then Gameloft is the company for you!

Customer Experience Designer

As a Customer Experience Designer, your job will be to make sure that the consumer is at the heart of the game as a service experience.

Integrated in the creation team of the game, you will be in charge of designing an engaging pathway for the players, with customer psychology as a main focus, making sure all is aligned to reach that goal : Ergonomics, difficulty tuning, amount of free resources granted, presentation of paid items proposed.

Your daily tasks will include, but are not limited to:

  • Direct teams on best user experience practices by setting out guidelines for use throughout the development phase;
  • Provide relevant insight into human behavior in order to shape gameplay and customer experience;
  • Perform analyses on all aspects of gameplay;
  • Ensure that discussions with the creative teams lead to applicable proposals that account for gameplay and production constraints;
  • Describe the solutions in the game design documents (wire frames, functional specifications, storyboards, etc.) that will guide production;
  • Improve existing play testing methodologies while incorporating novel techniques to improve best practices.

Why work for Gameloft?

  • Permanent contract, full-time job
  • Career-development opportunities.
  • An exceptional, dynamic, demanding and motivating working environment within a fast growing company.
  • Challenging and rewarding work on the next great frontiers in games
  • Exceptional library of diverse games with broad distribution.
  • An international environment which offers daily contact with other countries & cultures.
  • Excellent local working conditions (quality of offices, geographical location of office in the centre of Barcelona)


  • Graduate degree in Psychology (or equivalent) field
  • Empathy
  • Strong communication skills, ability to convey feedback and ideas in synthetic, clear and visual messages
  • Interest for the gaming industry and passion for videogames
  • Must be willing to settle in Barcelona
  • Fluent in English

All qualified candidates will be asked to take a skills assessment test.

If your skills set and interests align with the above then ¿Get in the Game¿!


  • Tipo de contrato: indefinido
  • Jornada laboral: completa

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